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Get Your Plan — From $15 CAD
24/7 Support

Contact IPTV Canada

Real human support available every day, including weekends and holidays. Not a bot.

Average response time: < 1 hour
Available 24/7
English & French support
No waiting queues

Get in Touch

💬
Fastest channel

WhatsApp

The fastest way to reach us. Ideal for account activation, technical issues, and pre-purchase questions. We respond in minutes.

Open WhatsApp Chat
⚡ Response in < 30 min
✉️
Email support

Email

For detailed questions, refund requests, or matters requiring documentation. We respond within 24 hours.

support@freetvbox.ca
📩 Response in < 24h
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New customer

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Not a customer yet? View available plans from $15 CAD and activate your account in under 5 minutes. No contracts.

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Response guaranteed within 24 hours. For immediate response, use WhatsApp.

Quick Support Questions

Common questions answered instantly

I didn't receive my access credentials +
Check your spam/junk folder in your email. If you don't find it, contact us via WhatsApp with your payment confirmation and we'll resend immediately.
The service doesn't work on my device +
Contact support via WhatsApp with your device model and the app you're using. We resolve most configuration issues within an hour.
How do I request a refund? +
Contact us via WhatsApp or email within 7 days after activation. Provide your account email and reason. We process refunds within 3 to 5 business days. See our complete Refund Policy.
I'm experiencing constant buffering +
Check your internet speed (minimum 10 Mbps for HD, 25 Mbps for 4K). If your connection is good, contact support — it might be a server adjustment we can resolve remotely.
View all frequently asked questions →