Return and Refund Policy


Thanks for shopping at Free TV Box

If you are not entirely satisfied with your purchase, we're here to help.



You have 30 calendar days to return an item from the day you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

everything must be in the box such as, TV Box, Remote, Cables, Plug, etc.

Your item needs to have the receipt or proof of purchase.


Refunds *

Once we receive your item, we will inspect it and notify you that we have received your returned item.

We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to  your original method of payment).

You will receive the credit within a certain amount of days

 * There is 10% Re-Stocking Fee on all Refunds.

* No Refunds on E-Book

* No Refunds on IPTV subscriptions



 All of our Android Boxes carry a 90 day hardware warranty from the time it arrives to you.

For a hardware defect, you are responsible for the return shipping and Free Tv Box will pay the shipping for the replacement unit.



You will be responsible for paying your own shipping costs .

Shipping costs are non-refundable.


Contact Us

If you have any questions on how to return your item to us, contact us.


 Try it Before You Buy it Promotion

If you wish to keep the android tv box we will automatically drop the $39.95 from the full purchase price. The $39.95 is non-refundable.

If you decide it's not for you, you have 1 week to return it back to us, at the end of your 30 day term, with a tracking #.

All boxes must be returned in perfect condition with all components intact

If the Android Tv Box is not returned after the 1 week your credit card will be charged automatically for the full purchase price minus the $39.95.


 Privacy Policy

This privacy policy discloses the privacy practices for This privacy policy applies solely to information collected by this web site. It will notify you of the following:

What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.

What choices are available to you regarding the use of your data.

The security procedures in place to protect the misuse of your information.

How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.


We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.


Our Privacy Policy may change from time to time and all updates will be posted on this page.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via email.


No refunds on IPTV services



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